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Four Palms Hotel Reviews

Read What Previous Guests Thought About Our Collins Ave Hotel

Deciding where to stay in Miami Beach? Look no further than Four Palms Hotel. With an oceanfront location on Collins Avenue, no resort fees and amenities including abundant parking and free Wi-Fi, our hotel offers everything you need for a memorable visit. But don’t just take our word for it – read reviews from recent visitors. Their raves make us proud of what we do – and we look forward to earning your praise as well.

Miami's best kept secret. Beautiful grounds, right on top of the beach. Ate at restaurant in hotel, delicious. Manager of restaurant was great. All around impressed will be back

Erica Ra

Great views! I love that the hotel is right on the water, but I didn’t like that the pool closed at 10 and you have to leave the pool area.

Daniela Senaga

So far so good. The check in was great. The day shift ladies were a delight. The rooms were very clean. Gotta get to the beach in a little while.

Daryl Austin

Hotel very clean and nice. Sun grass cafe was excellent .Very good food. Our server Kenton was wonderful. Excellent job.

Tonya L

lobby spacious & clean, the check-in staff were Professional Courteous & friendly, the room was spacious, quiet, n nice view. overall i liked this hotel & would recommend to anyone, thank you four point Sheraton.

Connie Valentine

Small rooms, nice lobby but the rooms could use some upgrades and remodeling. Don’t do self parking, do valet! Good location for the beach.

Vanessa W

A very good hotel!! The price is reasonable, the rooms are very nice and clean, and the receptionists are so kind and helpful. I would recommend this hotel. Quick access to the pool and beach. Close to everything.

Mico Vanhanen

Enjoyed a wonderful breakfast buffet at the 4 Points Sheridan. Our server Julian, a native of Greece was awesome. His service was impeccable. It was our wedding anniversary and he even offered complimentary mimosas. Thanks Julian -- the Fishers from NY.

Great hotel! rooms and customers areas were always cold, though. needed to go outside to get warm.

Amazing place and staff. They were playing Mazzy Star in the lobby. Goth.ebm and LGBTq friendly.


Stayed here after a cruise. About a $45 taxi ride from the port for 4 people (including tip). While the lobby is beautiful the rest of the hotel is a little tired. There is a restaurant on site with a small menu but the food was decent.

Our flight got in at 1. Our room was ready early, at 3. Before the room was ready, we were given access keys to go to the pool and the beach. The pool area is beautiful. Clean. The pool was warm! There are towels for use.

Excellence Customer Service. Could make a couple of improvements to the facility such as a secondary pool on the empty lot above the outside bar and have some entertainment for those lounging by the pool (music, etc...).

Sandra Valcy

The hotel was in an excellent location and right on the beach. Our rooms were clean. We hung out at our friends beach front room. The pool area was very simple and family oriented. It was a good price for the location but not somewhere to stay if you’re looking for upbeat Miami. We had a lot of fun and it worked for us.

Beach and pool were great. Food was good but cost too high. Some of the employees were rude. Was further than what i thought from south miami beach.

Ria Johnson

Had a great time with Family. Very convenient location to beach. ||Must point out that Monika (Spain) on the front desk and Alex (Serbia) at the bar are the ones who were very kind to us and extremely friendly.

Perfect location .... stuff is very friendly ... a big thank you To Murad at the front desk he gave us a great welcome and explained everything about the places to visit in Miami Beach.

A little dated but you can tell they are trying to make the place more "upscale". Hotel was clean and the staff friendly. It's a bit away from the south Beach crowd so that might be good or bad depending on what kind of trip you want.

Eric Moomjean

Nice hotel, rooms could use some updating, no fridge in rooms, rooms are a bit small, but we were lucky enough to be on the 5th floor and had a huge balcony with a view of the pool and beach.

Andre Beauchamp

We stay before our cruise and after. Every employee was super friendly, our first room was a Junior Suite, i was a little disappointed that it didn't have a balcony, it did have a window with a limited view of the beach.

Overall, the hotel was nice for the price. The pool area was calm, and we had direct access to the beach. However, I booked an ocean front room with 2 double beds and a balcony.

I liked location and access to the beach. The pool was nice, but there was no showers working near the pool. The rooms were comfortable. Some rooms have better views than others.

 I so love this place and I never ever smelled a hotel that smelled so good

Gna WHAT!!!!

This place was perfect given the price, location and you are in Miami. The rooms are small but you don't need much when the trade off is a great pool, 100 steps off the boardwalk and beach. Perfect for a couple.

Cindy Gekeler Chelgren

Just wanted to say Alex (concierge) is amazing and on point. He went above and beyond to help someone special have an amazing birthday. Thanks Alex!!


This is my fourth visit to this property. I like the hotel itself. Location is perfect for a weekend getaway. I had my first truly bad experience in the hotel and that was in the restaurant. Our server, Kristollar, was terrible.

We arrived early and were able to check in upon arrival! The staff was friendly and nice! The room was average, the bed was great! We stayed in room 801and the toilet ran for a long time.

This was my 40th birthday trip & it was AMAZING! Everyone was courteous & pleasant the front desk clerks, the valet, the housekeepers, & even the staff in the dining area. The hotel was right on the beach which was WONDERFUL!

Great stay! It's always a pleasure to be recognized as a platinum elite member when checking in and a suite upgrade and free breakfast was am unexpected surprise! Very nice proximity to the beach and whatnot. Rooms could stand to get new carpet but other than that it's a very clean and nice hotel.

Chris Artuso

Stayed at this hotel awhile back. My stay was 4 days. Parking was a 1 star. House keeping 6 star. Location a 9 star. Non smoking a 1star. Smelt smoke in the hall. Pool was 8 star. Over priced small dated room 1 star. Bar was 5 star.

Jaclyn Ross

My experience with the hotel was amazing, although the hotel does need some minor improvements. However, I am greatly satisfied with my stay and with all the help offered by Cindy at the front desk. Overall, I recommend this hotel, they have great customer service and location.

Rosa Lagares

I held my wedding reception here. Rooms were decent. Could use some slight updating but clean. The lobby very nice. I didn't think the breakfast buffet was worth $23.


No fridge in room is no good, nice pool and Very good attention

felipe Salas

The hotel is nice, renovations and a few upgrades needed

Amanda Gordon

Stayed here a few weeks both recently and in 2012. Nice restaurant, bar, beach access and pool. The lobby is beautiful and the rooms are clean.